Frequently Asked Questions

Q. If I have entered the raffle, how can do I get my receipt or check?

A. You can look up your order and print your receipt by CLICKING HERE.

Q. I am having problems with the form. I cannot find where to continue past the Rules Page or cannot enter data into the form. Help?

A. Happy to! Please make sure you are using a supported browser for the Netraffle site.

  • Using Windows: Internet Explorer 9.0 or higher; Google Chrome 9 or higher; Firefox 5.5 or higher.
  • Using a Mac: Safari 5.1.2 or higher; Firefox 13 or higher with Silverlight 5 or higher.

Check that anti-virus or corporate software is not preventing the transaction. For future convenience, you can add Netraffle to the list of trusted sites in your browser as *

If your question has not been answered here, please contact us. We're here to help.

Q. How are raffle Winners notified?

A. The winner of each raffle is listed on the Previous Raffle Winners at the Celebrities for Charity website.

Q. Where can I find who won a previous raffle?

A. The winner of each raffle is listed on the Previous Raffle Winners at the Celebrities for Charity website.

Q. Do I need to be a U.S. Citizen or reside in the United States to order raffle tickets and win the raffle?

A. You do not need to be a U.S. Citizen or reside in the United States to order tickets and win the raffle. You may order tickets from anywhere in the world.

Q. Is my credit card transaction secure?

A. We take great care to secure your credit card information. Your transaction is conducted on a secure router and we never store your credit card information on our server or anywhere else. When you submit your order, we send your credit card information, via a secure router (encrypted), to our credit card processor, First Data; the world's largest credit card processor. Once we have sent your credit card information to First Data, it is no longer anywhere on our system and we do not have access to your information.

Q. Does your system accept PayPal?

A. We currently do not accept PayPal as a method of payment but are looking into it. We may accept it in the future.

Q. I do not use credit cards, can I purchase tickets with cash or by check?

A. Unfortunately, you can only order raffle tickets from this site and it requires a credit card to process the transaction.

Q. Why are the Reference Numbers so long? Are they generated randomly?

A. The Reference Numbers are designed so that each number issued will have the same number of digits and they all begin with a 1 on the left hand side. They are issued sequentially not randomly. After the raffle is closed, the system picks a winning number randomly from all the numbers issued.

Q. Can you Explain how the Gifting Process Works?

A. We realize that people may want to purchase tickets for a friend or relative who is a fan of the prize being offered in the raffle! We love this idea. There also may be people who are not 18 years of age or older (the legal age for participation) who may want to enter a raffle. Gifting was created so that one person can buy the tickets and, if one of the tickets wins, the prize can be awarded to the person to whom the tickets were gifted. When a prize is gifted, the winner must verify that they were eligible to enter the raffle and the person to whom the tickets were gifted must also verify that they would have been eligible (except for the age requirement in the cases where the prize is gifted to a minor) to enter the raffle had they entered the raffle themselves.

Q. I am not 18 years of age or older, but have a credit card, can I enter the raffle?

A. No. If you are not 18 years of age or older on the day you purchase the tickets, you cannot enter the Raffle.

Everyone who wins needs to provide identification with proof of their age and they need to sign an affidavit in front of a notary. If you cannot prove to a notary that you are 18 years of age or older, and provide us with the proof we require, you will not be awarded the corresponding prizes. If you are under 18 years old, a parent or trusted adult may purchase tickets and gift them to you. In which case, if you win, your parent or trusted adult, must prove that they are 18 years of age or older and your parent or guardian must sign a release allowing us to award you the prize.

Q. Can I deduct my raffle ticket purchases as a charitable contribution on my tax return?

A. The IRS does not allow the purchase of raffle tickets as a charitable contribution deduction on your tax return.

Q. If I win the raffle, will I owe any taxes?

A. If you win a raffle, the IRS and Commonwealth of Massachusetts considers the prize value as income to you, which creates a tax liability for the winner. The Celebrities For Charity Foundation will mitigate the winner's tax liability that results from winning the raffle by awarding a cash prize in the amount equal to 30.25% of the fair market value of the prize that is paid, on behalf of the winner, directly to the Internal Revenue Service and the Commonwealth of Massachusetts CFC reserves the right to adjust the value of this prize item depending on the actual value of prizes received.

After the end of the year, the winner will be sent a W2G to use in completing their tax returns. While the funds remitted to pay for taxes should eliminate most winner's tax liability, there may be some residual taxes due depending on each winner's individual circumstances and the effective tax rate applicable to them. Also, please note that the tax calculation takes into account that the prize includes the funds to mitigate the winner's tax liability and thus there are taxes due on the tax component of the prize.

Q. Do I need to be present at the drawing to win the raffle?

A. You do not need to be present to win any raffle conducted on The winner will be notified shortly after the drawing.

Q. I have a different question than those answered here? How can I get help?

A. If your question has not been answered here, please use the contact form below and someone will respond to your inquiry.


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